Return-Refund-Policy

No refund shall be processed on the order of any reports under any circumstances if the order has reached the “processing” stage. The risk and liability of placing an order in haste and careless manner totally lie with the User, and the Website is not responsible for any refund once the processing stage has started.

No refund shall be processed once the Order has been placed and executed.

However, if the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 1 hour of making the payment, whereafter it is totally at the discretion of the Website whether to issue a refund.

Any technical delay or glitch reported on the Website during the processing of the request, which includes generating reports by the service provider i.e. Astrologer, shall not be eligible for claiming a refund.

The User agrees that the timelines are approximate, and all essential steps would be taken to adhere to the timelines as displayed.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway, to & fro cost of the shipping and/or courier charges (With regard to the purchase of a product listed on the Website), customs duty (if levied), and/or any other charges that may have been incurred by the Website during processing and/or delivering the service, as applicable.

If there are orders that the Website is unable to accept and must cancel, the Website at its sole discretion reserves the right to refuse or cancel any order for any reason whatsoever.

Some situations may result in the order being canceled and include, without limitation, non-availability of the service, inaccuracy, error in pricing information, or other problems as identified. If the User’s order is canceled after charges being paid against the said service, the said amount paid for booking shall be refunded.